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Online Training Pricing

Affordable virtual training designed by a veteran Office Manager to help your dental practice improve day-to-day operations and customer service.

Plans and Pricing

Our prices give you access to the entire library of videos – not just one category.  With over 180 on demand videos, there are training opportunities for the entire staff: Receptionist, Scheduling, Treatment Coordinator, Financial Coordinator and Office Manager. In addition to the videos, you will find documents and policies available for download and customization and have access to our bi-monthly Live with Laura webinars where she addresses the most important issues facing offices today.

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

“I can take a very green individual and put them in front of these videos and they can go out and do what they learn. The videos are simple and they give great demonstrations.”

Garland Davis

DDS

“It’s great for training new staff on how to answer the phones, collect payment and handle the schedule to get patients in at a time that is most convenient for you.”

Tina Beck

DDS, MS

“Laura is customer service savvy and her Front Office training program truly ROCKS! If you need practical tips and techniques that are simple to implement, as well as effective resources in the dental industry, sign up for her next course!”

Elsa Mercado Humphries

Our Front Office Rock Stars

Frequently Asked Questions

I signed up, where should I Start?

Welcome to Front Office Rocks! We are so excited to see you have decided to invest in your staff and your practice with our training program. We hope you are able to get started right away and jump right into the excellent training provided via our website.

We have attached a quick reference guide (click link below) to the most frequently asked questions that should help with setting up your account but please let us know if you have any questions. We are happy to help – that’s what we are here for!

Quick Reference Guide 

Do I need to pay per employee or per course?

Neither! Our virtual front office training is designed to train your entire team, so whether you have one employee or ten, they’re all included. You’ll have instant access to hundreds of videos with solutions for everything from offering an appointment, filing the schedule, and asking patients to pay. The way our system is set up you can train employees by their position in the office. Training can be assigned to employees by progression so they can learn about each aspect of the front office in order. Or, by giving them access to specific areas they may need to learn, improve or refresh. We recommend that the role of Office Manager be assigned only to management level employees on the team.

Are there any additional or hidden fees?

There are not additional costs or fees. Your monthly (or yearly) payment covers it all.  Your employees can watch the videos anytime they want and as much as they want for one fee.  There is also no upsell with this service.  This is it – one very fair price to help train your staff.  This training was designed to be easy to use, effective, efficient and at a cost any doctor could afford.

Does Front Office Rocks or Laura do in-office training or consulting?

In short, no, Laura does not offer in-office training or consulting. Laura developed Front Office Rocks to be the ultimate web-based resource for all your training needs. But the good news is Laura can be booked to speak at events. In fact, Laura speaks locally and internationally for many dental meetings, study clubs, corporate events and the like. She also hosts her own seminars for Front Office Rocks! For more information on how to book Laura for your next speaking event, visit our  Live Events page in the top menu to see if she is going to be speaking in a location near you. You’re always welcome to reach out to us with any questions via our Contact Us or Ask Laura options as well.

For more Frequently asked questions and answers please visit our FAQ page.

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.