Dental Team Training

In order to offer the best customer service to your patients, it starts with building a team that rocks! Our dental team training course is designed to help establish strong communication among your team and squash drama and bullying. A team that works together effectively and efficiently is better able to focus on patients and offer the best experience in your office. Exceeding patient expectations requires Rockstar Customer Service. Patients should be made to feel special from the their first call to your office through the checkout process (and next appointment!) and this can’t happen if the team is not working together.

Dental Team Training Course Outline

The patient is the most important person in your practice and the reason your practice exists. In this course, we will cover how to build a team that rocks, how to handle angry and scared patients, the importance of patient hand offs and how team training plays a role in building a productive practice. View the Dental Team Training Course Outline here.

Dental Team Training Documents

Videos are great for learning, but we understand it can be a lot to take in at one time. We’ve developed tip sheets as a reference for each video module to help you implement consistent dental team training. From checklists to worksheets, we’ve got you covered with these team training templates.

Get Access Now

Start your online training today. Click the enroll button below and gain access to hundreds of training videos and critical resources. 

Ready to get started?

Get in touch, or sign up now.

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track "Getting Started" 

Receptionist Track Dental Assistant  Track
Scheduling Coordinator Track Dental Hygienist Track
Financial Coordinator Track Doctor Customer Service Track
Treatment Coordinator Track Team Training Track
Office Manager Track  

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you! 

Coming April 2020 


Monthly Membership

$224 /month

Monthly Membership

$224 /month


With your membership to Front Office Rocks, you are never alone! We're here for you and your team. Need to talk to us, send us a message or give us a call. 

800 914 3595

Send us a message

 

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

 

 

We’re here to help your team overcome obstacles and find ways to improve!  
Search for an answer or submit a new question to Laura.


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