Dental Receptionist Webinars

Join us as Laura dives deep into the obstacles of a Dental Receptionist running the front desk of a dental practice.

Watch the following Dental Receptionist Training Webinars

How to Rock the New Patient Phone Call – A Receptionists Must

New dental patients are essential to your practice and as such, the first call must be a priority and handled with excellent customer service. As a receptionist, how are your new patient calls currently handled? Are you making a connection with your new patients and getting them scheduled?

Watch Now

5 Best Kept Secrets to Every Phone Call That Increase Your New Patients, Production and Collections

Do you want more new patients, higher production, and better collections? Laura has the secret to making it a reality.  As an office manager, Laura knows what works and what doesn’t. Are you ready to see your numbers improve?
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Creating the Ultimate New Patient Experience

I talk with dental teams around the country, and I often hear that the biggest issue for them is that they don’t have enough new patients. When I ask them questions about this problem, I find out that dental teams are viewing patients as very insurance-driven.

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HIPAA Compliance Made Easy Webinar with Laura Hatch and Steve White

Want to learn more about HIPAA compliance and protecting your dental practice and patient’s privacy? Listen in on the discussion all about HIPAA compliance and how to make it easier for your dental team.

Watch Now

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Receptionist Track Dental Assistant  Track
Scheduling Coordinator Track Dental Hygienist Track
Financial Coordinator Track Doctor Customer Service Track
Treatment Coordinator Track Team Training Track
Office Manager Track  


Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you! 

Coming April 2020 

Monthly Membership

$224 /month

Monthly Membership

$224 /month

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call. 

800 914 3595

Send us a message


We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center



We’re here to help your team overcome obstacles and find ways to improve!  
Search for an answer or submit a new question to Laura.