Creating The Ultimate New Patient Experience

Webinar Replay

Patients want doctors who care. While patients expect a high standard of care from any practitioner they see, what keeps them coming back is a feeling that they aren’t just a number, but an individual.

We want our patients to judge us solely on our dental services, but the truth is they form their opinion based on the overall customer service experience from the first phone call through the treatment.

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WATCHING AS A TEAM? Download the Team Meeting Outline for Creating the Ultimate New Patient Experience, to review with the group.

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Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track "Getting Started" 

Receptionist Track Dental Assistant  Track
Scheduling Coordinator Track Dental Hygienist Track
Financial Coordinator Track Doctor Customer Service Track
Treatment Coordinator Track Team Training Track
Office Manager Track  

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you! 

Coming April 2020 


Monthly Membership

$224 /month

Monthly Membership

$224 /month


With your membership to Front Office Rocks, you are never alone! We're here for you and your team. Need to talk to us, send us a message or give us a call. 

800 914 3595

Send us a message

 

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

 

 

We’re here to help your team overcome obstacles and find ways to improve!  
Search for an answer or submit a new question to Laura.


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