Module 1 Consultations  
Welcome to Consultations. This is the first series in the Treatment Coordinator course and it serves as an introduction to the importance of consolations, your role as the Treatment Coordinator and what doctors look for in a Treatment Coordinator. The role of Treatment Coordinator is patient facing and is tasked with the responsibility of attending patient consults and subsequently scheduling the patient’s prescribed treatment. This video series takes a closer look at what happens during a consultation, where they should be held and how to handle patient questions to provide the best care possible for each of your patients. Front Office Rocks recommends that you complete Purpose of a Treatment Coordinator and What Doctors Look for in a Treatment Coordinator first to become better acquainted with your role and responsibilities. Then, follow with The Importance of Consultations, How to do Consultations Chairside, Handling Patient Questions in Consultations and Can’t it Wait? to become accustomed to what happens during a consultation, what questions you can expect from patients and how to answer the question: Can’t it wait?
Unit 1 Purpose of the Treatment Coordinator
Unit 2 What Doctors Look for in a Treatment Plan Coordinator
Unit 3 The Importance of Consultations
Unit 4 How to do Consultations Chairside
Unit 5 Handling Patient Questions in Consultations
Unit 6 Can’t It Wait?

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track "Getting Started" 

Receptionist Track Dental Assistant  Track
Scheduling Coordinator Track Dental Hygienist Track
Financial Coordinator Track Doctor Customer Service Track
Treatment Coordinator Track Team Training Track
Office Manager Track  

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you! 

Coming April 2020 


Monthly Membership

$224 /month

Monthly Membership

$224 /month


With your membership to Front Office Rocks, you are never alone! We're here for you and your team. Need to talk to us, send us a message or give us a call. 

800 914 3595

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We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

 

 

We’re here to help your team overcome obstacles and find ways to improve!  
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